Customer Feedback Survey | Metropolitan Solutions

Lab Report Number (if applicable)

Have we performed the service that you expected? Rate us on a scale of 1:10 with 1 being very poor and 10 being excellent.

Have we met the turnaround time and testing that you requested?

Yes

No

Do you recall any projects or times when we performed below your expectations? If yes please describe your experience.

Would you consider us for another project or recommend us to another customer?

Yes

No

If you could run the lab, what changes would you make that would benefit a company like ours?

Did we provide you sampling containers?

Yes

No

Did we provide you any information or assistance in the planning of this project?

Yes

No

Did the invoice arrive in a timely manner to you for payment?

Yes

No

Lab Location

Other comments:

Name

First

Last